t999 Privacy Policy

This Privacy Policy describes how t999 ("we", "us", or "our") collects, uses, stores, and discloses information about you when you access or use our platform at t999.cam. By registering an account or continuing to use our services, you acknowledge that you have read, understood, and agreed to the practices described in this Policy.

This Policy applies to all users of t999 services, including players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other regions of Bangladesh. We are committed to protecting your privacy in accordance with internationally recognised data protection principles.

1. Information We Collect

We collect information in two primary ways: information you provide to us directly, and information gathered automatically as you use our platform. Both categories are described in full below.

Information You Provide Directly

• Full name, date of birth, and national identity information used for age verification (21+ only) and Know Your Customer (KYC) compliance.
• Email address and mobile number used to authenticate your account and send important account notifications.
• Account credentials including your chosen username and an encrypted hash of your password — we do not store plaintext passwords.
• Financial and payment information, including mobile banking references for bKash, Nagad, Rocket, and Upay transactions; Dutch-Bangla Bank, City Bank, BRAC Bank, and other Bangladeshi bank account references.
• Support communications you send us, including any complaints, queries, or feedback submitted via our contact email.

Information Collected Automatically

• Device and browser data: IP address, device type, operating system, browser version, and screen resolution, used to optimise delivery of t999 across Android and iOS devices.
• Usage data: pages visited, games played, session duration, bet history, and navigation patterns within the platform.
• Transaction logs: deposit amounts, withdrawal records, currency conversion references, and bonus utilisation records tied to your account.
• Cookie and session data used to maintain your login state and personalise your experience on t999. See Section 3 for full details.

2. How We Use Your Information

t999 uses the information we hold about you for the following specific, lawful purposes. We do not sell your personal data to any third party for commercial marketing purposes.

• Account creation and management: to register and maintain your t999 account, process deposits and withdrawals, verify your identity, and enforce our 21+ age requirement.
• Service delivery: to provide access to cricket betting, live casino, slots, crash games, fish games, and all other features of the t999 platform.
• Security and fraud prevention: to detect and prevent fraud, unauthorised account access, money laundering, and other prohibited activities that could harm you or other users.
• Customer support: to respond to your queries, process account appeals, investigate complaints, and resolve disputes in a timely and fair manner.
• Personalisation: to tailor your experience on t999 by showing relevant game recommendations, promotional offers, and bonus notifications based on your activity.
• Legal compliance and responsible gaming: to meet record-keeping obligations, apply deposit limits, enforce self-exclusion requests, and fulfil any other duty required under applicable law or our Responsible Gaming Policy.

Where we send you promotional communications (such as bonus offers or tournament announcements), you may opt out at any time by contacting us at [email protected]. Opting out of marketing communications does not affect the delivery of essential service communications related to your account.

3. Cookies and Tracking Technologies

t999 uses cookies, local storage, and similar tracking technologies to deliver, maintain, and improve the platform. Below we describe the three categories of cookies in use.

Essential Cookies

These are strictly necessary for the platform to function. They maintain your session state after login, remember your language preference (English or Bengali), and ensure secure connections across all pages. You cannot disable essential cookies without losing access to core functionality.

Analytics Cookies

These cookies help us understand how users navigate t999 — which game categories receive the most visits, which deposit methods are preferred, and where users encounter difficulty. The data is aggregated and anonymised; it is not linked to your individual identity. You may opt out of analytics tracking by contacting support.

Preference Cookies

These remember your in-platform preferences — your chosen game view, favourite sports or game categories, and notification settings — so the platform feels consistent each time you return. These are optional and can be cleared through your browser's cookie management settings.

4. Disclosure of Your Information

t999 does not sell, rent, or trade your personal data. We may share your information only in the following limited, controlled circumstances:

• Payment processors and mobile banking partners: bKash, Nagad, Rocket, Upay, and participating Bangladeshi banks receive only the minimum transaction reference data required to process your deposit or withdrawal. We do not share your full account profile with payment partners.
• Technology and infrastructure providers: trusted third-party service providers (such as cloud hosting, security monitoring, and game platform providers) who process data on our behalf under strict data processing agreements that prohibit independent use of your data.
• Legal and regulatory obligations: when required by law, court order, or a legitimate regulatory authority, we may disclose data to comply with applicable legal obligations. We will notify you where lawfully permitted to do so.
• Fraud and security investigations: to protect t999, its players, and payment partners, we may share information with anti-fraud bureaus or law enforcement agencies where we have reasonable grounds to believe that fraud, money laundering, or a serious security incident has occurred.

In all cases, we share only the minimum data necessary for the stated purpose, and we require all recipients to treat your data with the same standard of confidentiality and security that we apply internally.

5. Data Security

Protecting your personal and financial data is a foundational priority at t999. We deploy multiple overlapping security layers to guard against unauthorised access, data breaches, and misuse. Our current security architecture includes the following technical controls:

Despite these protections, no internet-based platform can guarantee absolute security. In the unlikely event of a data breach that poses a significant risk to your rights, we will notify affected users promptly and take immediate remediation steps. We strongly encourage you to choose a strong, unique password for your t999 account and to enable any two-factor authentication features made available to you.

6. Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to satisfy legal, accounting, or reporting obligations. Specifically: account registration data and KYC records are retained for a minimum of five years from the date of the last transaction to comply with anti-money laundering record-keeping requirements; transaction and financial records are retained for a minimum of seven years; support correspondence is retained for up to three years.

When retention periods expire, we securely delete or anonymise your data so that it can no longer be associated withyour individual identity. Where anonymisation is not technically feasible, we apply appropriate access restrictions to residual data.

7. Your Rights

As a t999 user, you have the following rights regarding your personal data. To exercise any of these rights, please contact us at [email protected] with your registered email address and the nature of your request. We will respond within a reasonable timeframe.

• Right of access: you may request a copy of the personal data we hold about you, including what categories of data we process and for what purposes.
• Right to rectification: if any data we hold about you is inaccurate or incomplete, you have the right to ask us to correct it promptly.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations described in Section 6.
• Right to restrict processing: in certain circumstances (for example, while a dispute is being investigated), you may ask us to restrict how we use your data rather than delete it outright.
• Right to withdraw consent: where our processing is based on your consent (for example, optional marketing communications), you may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

We will not discriminate against you for exercising any of these rights. If you are unsatisfied with how we have handled your request, you may escalate the matter by writing to our privacy team at [email protected].

8. Payment Data and Financial Privacy

Given that t999 processes real-money transactions via bKash, Nagad, Rocket, Upay, and Bangladeshi bank transfers, we treat payment data with the highest level of care. All financial transactions are conducted over encrypted connections. We store only the transaction reference identifiers and amounts necessary for reconciliation and dispute resolution — we do not store full mobile banking PINs, full card numbers, or internet banking credentials.

All deposit and withdrawal requests are subject to identity verification steps consistent with KYC best practices. This protects you from unauthorised financial activity on your account. If you notice any transaction you did not authorise, you must contact our support team at [email protected] immediately.

9. Children's Privacy and Age Restriction

t999 is strictly an adult-only platform. Our services are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect, store, or process personal data from individuals under the age of 21. If you are under 21, you must not register an account or use any feature of t999.

If we become aware that personal data belonging to a person under 21 has been collected on our platform, we will delete that data immediately and close the associated account. Parents or guardians who believe a minor has registered on t999 should contact us at [email protected] without delay.

10. Third-Party Links and External Services

The t999 platform may reference game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers operate under their own privacy policies, which we encourage you to review. t999 is not responsible for the data practices of third-party game studios or external service providers, though we select partners who maintain high standards of data security and player protection.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make material changes, we will update the Effective Date at the top of this page and, where appropriate, notify registered users by email or via an in-platform notification.

Your continued use of t999 after the revised Policy has been posted constitutes your acceptance of the updated terms. We recommend bookmarking this page and reviewing it periodically, particularly before making deposits or engaging with new features on the platform.

12. Contact Us About Privacy

For any privacy-related request, question, or concern — including data access requests, erasure requests, or to report a suspected data breach — please reach out to our privacy team. We aim to acknowledge all privacy enquiries within 3 business days and resolve them within 30 days.